Why is Busmanity the best place to book charter buses?
On the Busmanity platform, you can view real photos of buses, get in the search results only vehicles available for your route with the final prices already calculated. You will receive exactly the bus that was shown in the photo, and exactly at the price that was offered by the fully automated system for calculating the cost of the trip. Busmanity is also not an intermediary or broker through which, in 70% of cases, all bookings of charter buses, limousines, and party buses typically are made. Therefore, on the Busmanity platform, you always communicate directly with the bus owners or their office. Our support service provides only technical consultation and answers to questions about the work of the service. You will discuss the details of the trip only with the owner of the vehicle through their direct contacts. Busmanity provides maximum transparency. Only real photos. Fully automated booking process. Only real reviews. Direct connection with bus companies.
Can I get a 100% refund?
Yes, you can get a 100% refund within 7 days from the date you paid the cost of renting a charter bus, but no later than a week before the trip. The owners of charter buses, limousines, and party buses on our platform set their own refund terms, and you better notice about the cancellation in advance, because in case of late notification, bus companies may return only part of the funds or not at all. Individual refund terms are displayed on the payment page at the time of booking and on the bus company public profile page.
How and when can I contact the bus owner?
Once you have selected your favorite bus, limousine, or party bus from the search results, you will need to make a deposit to reserve the vehicle. As soon as the amount has been successfully reserved, the system will automatically provide you with direct contacts of the vehicle owner. Each bus company has its own opening hours, so sometimes you may not be able to reach them outside of business hours. Therefore, after you make a deposit, the company also automatically receives a notification with your contacts in order to contact you and discuss the details of the trip.
How quickly can I book a bus?
Busmanity's system allows you to get search results instantly. You can immediately select a vehicle and reserve it by making a deposit. We haven't counted the time records yet, but you can do it in 30 seconds. On the Busmanity platform, you do not need to spend from 8 hours to 4 days, as is usually the case in the industry.
What types of vehicles can I book?
You can rent a charter bus, stretched limousine, or party bus. Each vehicle is rented only with a driver.
Can I discuss the details of the trip by phone?
Yes, you can discuss the details of your trip with our support team via chat or by phone, as well as by direct phone number of the owner of the bus, limousine, or party bus.
What information do I need to provide to book a charter bus?
To book a charter bus, limousine, or party bus, you need to enter in our automatic price calculation form the pickup and drop-off addresses, date and time, number of passengers, and select the preferred type of vehicle. In the case of an hourly or daily rent, you need to select the number of hours or days in the search form.
How can I get a refund for my bus rental?
To get a refund for the bus, limousine, or party bus rental, you need to contact us through the support chat or other communication channels that are available on the website. We will issue refunds as quickly as possible.
Is a driver provided when renting a charter bus?
Yes, on the Busmanity platform you can rent a bus, limousine, or party bus with a driver only. The cost of renting a bus already includes a payment to the driver.
Is my deposit refundable?
Yes, your deposit is 100% refundable within 7 days from the date of payment. Later, the deposit can be refunded according to the terms that are displayed on the booking payment page and on the bus company public profile page.
What are the conditions for a refund for a charter bus booking?
The standard refund terms for renting a charter bus and other vehicles on our platform are 7 days for a 100% refund, but no later than 1 week before the trip date. If the individual terms for the refund of the vehicle owner differ from the standard conditions, you will find out them on the payment page and in the public profile of the transportation company. If you do not fit into the standard terms for a 100% refund, then the funds can be partially refunded in most cases. This information will be available before payment and during a phone consultation with the vehicle owner.
Who can I contact with questions related to my trip?
If you have already made a deposit and have successfully booked the bus charter, then you already have direct contacts of the vehicle owner and you can contact him directly. If he is out of business hours now and he is not in touch, then you can contact our support team or call the vehicle owner at another time.
Who should we contact if we forgot something on the bus?
If you forgot something, then you need to call the driver or the bus company directly.
Can I pay in cash for booking a charter bus?
No. Our platform is fully automated, so we only work with non-cash payments.
Can I make changes after I have booked the bus?
Yes, you can contact the bus company and make changes after you have booked the charter bus, limousine, or party bus.
What are the payment methods?
Busmanity platform accepts all major debit and credit cards from customers in every country: Visa, Mastercard, American Express, Discover, Diners, Interac, Cartes Bancaires, JCB, Union Pay, etc.
When do I need to pay?
You need to pay when you have chosen the bus, limousine, or party bus you like from search results in order to reserve it for your dates. Otherwise, the vehicle may not be available for rent on your dates.
Can I cancel my bus booking?
Yes, you can cancel your charter bus booking and get a refund according to the refund policy.
How can I make a reservation?
Enter your trip details in the search form on the website, get options with final prices in the search results, select the buses, limousines, or party buses that suit you, and deposit to book a bus, limousine, or party bus. After making a deposit, you will see direct contacts of the vehicle owner, and he will receive a notification about your booking with your direct contacts to discuss the details of the trip and your wishes.
Can I book a bus without a driver?
No, you can not rent a bus without a driver.
Can I book a bus for a week?
Yes, you can book a bus for hours, days, weeks, or even a whole season.
Can I trust Busmanity reviews?
Yes, since all testimonials on the Busmanity platform are based on transactions, so outsiders cannot leave reviews on trips that were not there. Transactional rating is the most reliable rating method. If there was no payment for the trip, there will be no review. Reviews can only be left if there was a paid and completed trip.
Is Busmanity overpricing?
No, we do not overcharge. Busmanity provides direct prices from the dashboards of our partners who own buses. Our system takes into account the demand for night time, weekdays and holidays. Likewise, if the bus company has an over-busy season, then prices may be higher than normal times. The pricing system on the Busmanity platform is fully automated and takes into account many variables that the owners of charter buses, limousines, and party buses specify in the settings of their dashboards.
What is the minimum order amount?
The minimum order amount is set individually for each bus and is usually about 4 hours with a different cost per hour, which you can see in each vehicle card on the platform.
How can I contact the owner of the bus?
You can contact the bus owner or his office using the direct phone number that you receive after making a deposit for the vehicle reservation for your date.
How quickly do you make a refund?
We issue refunds automatically in most cases, as it's programmed in our system. If you have contacted the support team for a manual refund, this may take up to 24 hours from our side and some time on the side of the bank, which independently sets the time for defrosting the payment.
